Category: Business Development

Self-Coaching Formula

Business transition invariably involves a lot of moving parts. And sometimes things just don’t add up. You run short of cash, can’t find good people, can’t find the tech help you need etc. For one reason or another, you’re feeling pressured and sometimes there’s no one at hand to...

Hiring Right

One of my clients needs a bookkeeper. Last week he interviewed 2 candidates. He likes both individuals, and since I know both of them, he asked me which one I thought he should hire. Here’s what I told him… “This has been a good example of how different it...

How Jennifer Downsized…and Doubled Her Business

I enjoyed catching up with immigration lawyer Jennifer Roggeman a couple of weeks ago at Kitchener’s Ben Thanh Restaurant.  It’s been great fun supporting Jennifer in “doing the right things right” over the last few years.  Through implementing best practices in a number of areas, Jennifer has managed to...

Increasing Sales with the “Skinny Call”

One of sales reps’ most common mistakes is to try closing a sale too quickly. Predictably, viagra the potential customer feels misunderstood, no rx turns off, check and leaves the conversation. End of story. One widely-taught solution is to create a “trial close”.  A trial close is where you...

The Top 5 Questions to Ask When Starting or Growing a Business

Whether you’re starting a brand new business, or seeking to grow an established one, there is one key principle that should always be top of mind… Stay focused on the customer. In the hurly-burly of business life, it’s easy to get sidetracked by all sorts of issues that in...

Blogging from Smartphone

Okay, so I’m not an engineer. It took me long enough, but I’m finally figuring out smarter ways to post content to my blog. So I’m sending this post via email from my Blackberry. If you want to do the same, check out www.en.support.wordpress.com/post-by-email/....

Get Grounded for Growth

“Vision, treatment mission, values”…ah, they roll off the tongue so easily. But I find that folks tend to line up these three musketeers in the wrong order.   We need to reverse the order – start with Values and add in Purpose, before we go anywhere near Mission and Vision....